Privacy policy

Who we are

This website is operated by our company (details in the footer and on the contact page). We are the controller of the personal data described in this policy.

What we collect

• Information you give us — your name, email, phone number, company and project details when you contact us, request a quote, book a consultation, apply for a job or a partnership, use live chat or leave feedback.
• Client portal data — account details, project files, messages, quotes, invoices and payment records.
• Technical data — IP address (stored as a one-way hash for security), browser type and pages visited, collected through essential cookies and server logs.

How we use it

• To reply to your enquiry and prepare proposals.
• To deliver projects, support and invoicing under our contract with you.
• To keep the website and accounts secure and prevent abuse.
• To send newsletters only if you subscribed — every email has an unsubscribe link.

Legal basis

We process data to take steps before and under a contract, to meet legal obligations (for example tax records), for our legitimate interest in running and securing our business, and with your consent where required (newsletters, optional cookies).

Sharing

We do not sell personal data. We share it only with service providers that help us operate (hosting, email delivery, payment processing), under confidentiality obligations, or when required by law.

How long we keep it

Enquiries are kept for up to 24 months; client and financial records for as long as the law requires (generally 7 years); newsletter data until you unsubscribe.

Your rights

You may ask for access to, correction or deletion of your personal data, object to processing, or withdraw consent at any time. Contact us using the details on the contact page and we will respond within 30 days.

Security

We use encrypted connections, hashed passwords, access controls and regular backups to protect your data.

Changes

We will post any changes to this policy on this page with a new update date.