Privacy Policy

1. Introduction

UI Designers and Developers ("UIDD", "we", "us", or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes our practices regarding the collection, use, and disclosure of personal information when you use our website, applications, and services and the choices you have associated with that data.

2. Scope

This Privacy Policy applies to all users of the UIDD website (https://uiddevelopers.com/), our digital products, software applications, and any related services (collectively, the "Services"). It does not apply to third-party websites, applications, or services that may be linked from our Services.

3. Information We Collect

We may collect several types of information for various purposes to provide and improve our Services to you. The information we collect depends on how you interact with us and the specific services you use.

Information You Provide Directly to Us

• Contact and Identification Information: When you fill out forms on our website, such as contact or project inquiry forms, we may collect your name, email address, phone number, company name, and project details.
• Account Information: If you create an account for any of our applications, we will collect your name, email address, username, and a securely hashed password.
• Payment Information: If you purchase our services, we may collect billing information. Please note that we do not directly store complete credit/debit card details. Payments are processed through third-party payment processors (e.g., Bank Transfer).
• Correspondence: We may collect information you provide when you communicate with us via email, phone, or other channels, including any feedback, comments, or support requests.
• User-Generated Content: If our applications allow, we may collect any content you submit, such as images, documents, text, comments, or project files.

Information We Collect Automatically

• Usage Data: We may collect information on how the Services are accessed and used. This data may include your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our Services and hold certain information. For more details, please see our Cookie Policy.
• Device Information: We may collect information about the device you use to access our Services, including the hardware model, operating system and version, unique device identifiers, and mobile network information.

4. How We Use Your Information

UIDD uses the collected data for various purposes, including:

• To provide, maintain, and improve our Services.
• To process your transactions and manage your orders.
• To manage your account and provide customer support.
• To send you technical notices, updates, security alerts, and support messages.
• To respond to your comments, questions, and requests.
• To monitor and analyze usage and trends to improve user experience.
• To detect, prevent, and address technical issues and security vulnerabilities.
• To develop new products, services, features, and functionality.
• For marketing and promotional purposes, such as sending you newsletters and information about our services, only with your consent where required.

5. Legal Basis for Processing (For Users in Applicable Jurisdictions)

If you are located in a jurisdiction that requires a legal basis for processing personal data (such as the GDPR), our legal bases for processing your information are:

• Consent: You have given us consent to process your data for a specific purpose (e.g., for marketing emails).
• Contract: The processing is necessary for the performance of a contract with you (e.g., to provide our services).
• Legal Obligation: The processing is necessary for compliance with a legal obligation.
• Legitimate Interests: The processing is necessary for our legitimate interests, such as improving our services, security, and marketing, provided these interests are not overridden by your rights.

6. Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers: We may employ third-party companies and individuals to facilitate our Services, provide the Services on our behalf, perform service-related tasks, or assist us in analyzing how our Services are used. These third parties have access to your personal information only to perform these tasks and are obligated not to disclose or use it for any other purpose. Examples include our hosting providers, analytics providers, and payment processors.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
• Protection of Rights: We may disclose your information where we believe it is necessary to protect and defend the rights, property, or safety of UIDD, our users, or the public.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different Privacy Policy.

7. International Data Transfers

Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside Sri Lanka and choose to provide information to us, please note that we transfer the data, including personal data, to Sri Lanka and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

8. Data Security

The security of your data is important to us. We implement a variety of reasonable security measures to maintain the safety of your personal information. These measures include, but are not limited to, using HTTPS/TLS for data transmission, secure authentication methods, password hashing, access controls, and regular security monitoring. However, remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

9. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy and as needed to comply with our legal obligations, resolve disputes, and enforce our policies. Specific retention periods are detailed in our separate Data Retention Policy.

10. Your Rights (Data Protection Rights)

Depending on your location, you may have certain rights regarding your personal information. These may include:

• Access: The right to request copies of your personal data.
• Rectification: The right to request that we correct any information you believe is inaccurate or incomplete.
• Erasure: The right to request that we erase your personal data, under certain conditions.
• Restrict Processing: The right to request that we restrict the processing of your personal data, under certain conditions.
• Object to Processing: The right to object to our processing of your personal data, under certain conditions.
• Data Portability: The right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
• Withdraw Consent: You have the right to withdraw your consent at any time where we relied on your consent to process your personal information.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section. We will respond to your request within a reasonable timeframe.

11. Account Deletion

You may request the deletion of your user account at any time by contacting us. Upon receiving a verifiable request, we will delete your account and associated personal information, subject to any legal obligations to retain certain data.

12. Marketing Communications

If you have provided your email address, we may send you promotional emails about new products, features, or other news. You may opt-out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us directly.

13. Children's Privacy

Our Services are not directed at children under the age of 13 (or the applicable age in your jurisdiction). We do not knowingly collect personal information from children. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to remove that information from our servers.

14. Third-Party Links

Our website may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes.